![]() When attempting to access our statements for accounting we were denied access until the information requested was given. We closed the square account since they would allow transactions until they decided they wanted 2 years of tax returns and bank statements. Stripe does not have any of these hassles. I've used merchant services for over 15 years, from start ups to 15 year old businesses and none have required this personal information. It's been 5 business days and are getting the run around regarding our statements. We had already moved on and still, they hold access over the customer's head so they can collect and sell your data. ![]() They will hold your funds until provided, so we closed. No other merchant asks for this Information. They will not release funds until such private information is provided. We refused as this would open our company to more restriction and the threat of a bad review retaliation. ![]() My previous review was disputed and removed since were were unwilling to provide all our account data to validate. Square is a data collector and will hold your funds hostage People need to recognize that when someone deliberately wastes your time, they are STEALING. The only motivation I can see for this is that Square wants to jack you for an extra 1% on every transaction, because they consider any transaction entered on a computer "manual." Well gee, there's no other option, because your reader doesn't work with your own software, Square. But you can take payments through the Web portal on a computer if you have some kind of mag-stripe reader. In fact, NOTHING on a computer works with the Square readers. Like the fact that they have a desktop app (only for Mac currently, WTF) that doesn't work with Square's own card readers. Then force it back into "representative" mode.Īfter all that, you'll likely find that your problem is due to something stupid on Square's end. only to be bounced back into the automated mode and have to answer more irrelevant bot questions. If you catch them on their Web site during chat hours, you must force the chat system out of automated mode by typing "contact." After that, you'll wait an unknown amount of time. Do they just push a "choose random, irrelevant response" button? The responses prove that nobody reads the messages. Nevertheless, all content published by Proactive is edited and authored by humans, in line with best practice in regard to content production and search engine optimisation.I have been exchanging E-mails with Square about a non-functioning card reader (or associated software) for days, and have yet to receive one that actually addressed the problem I'm reporting. Proactive will on occasion use automation and software tools, including generative AI. The team also has access to and use technologies to assist and enhance workflows. Our human content creators are equipped with many decades of valuable expertise and experience. Proactive has always been a forward looking and enthusiastic technology adopter. ![]() The team delivers news and unique insights across the market including but not confined to: biotech and pharma, mining and natural resources, battery metals, oil and gas, crypto and emerging digital and EV technologies. This is content that excites and engages motivated private investors. We are experts in medium and small-cap markets, we also keep our community up to date with blue-chip companies, commodities and broader investment stories. Proactive news team spans the world’s key finance and investing hubs with bureaus and studios in London, New York, Toronto, Vancouver, Sydney and Perth. All our content is produced independently by our experienced and qualified teams of news journalists. Proactive financial news and online broadcast teams provide fast, accessible, informative and actionable business and finance news content to a global investment audience.
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